Terms of Use

All orders from Perini Cabinets LLC approved customers will be accepted online only.
Full payment is required before an order will be processed.
Payment can be made by Credit Card, Debit Card, E-Check, or PayPal.
Once the order is in process, no changes can be made. Additional items can be processed online as a new order.
Cancellations made prior to the non-assembled order being picked or delivered will be fully refunded. Cancellations made prior to the assembled order being picked or delivered will be subject to a 10% processing fee. Cancellations made after an order should be treated as the return, please check our return term for this condition.
Refund will be issued within 2 business days from Perini Cabinets LLC by the same method of payment, the actual receiving date differs because of bank processing time.
The sales taxes can only be waived when customers provide document including but not limited to the resale license that meets the requirements of Texas comptroller of Public Accounts department.
If an account is established and is not paid when due, the account shall bear interest at 1 ½% per month, 18% per annum. All payments for goods and merchandise purchased from Perini Cabinets LLC are due and payable at the offices of Perini Cabinets LLC. All merchandise purchased from Perini Cabinets LLC shall remain the property Perini Cabinets LCC until fully paid for.

Privacy Policy

When you visit our site you may provide us with two types of information: personal information you knowingly choose to disclose and site use information collected on an aggregate basis using server logs, “cookies” and other technologies as you and others browse our site. Perini Cabinets LLC does not use the information provided by a visitor for any purpose other than to provide answers and service to visitors who contact Perini Cabinets LLC. The information you provide in the ordering process will be used to fill your order and to understand your needs so that we may serve you better. Except as set forth in this statement, Perini Cabinets LLC will not disclose any personal information to third party companies unless we receive your prior permission. In the following limited circumstances, we will consider, and may release, personal information to third parties: (1) to fulfill your order; (2) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, or court order; or (3) in special cases, such as protecting the rights, property or safety of Perini Cabinets LLC staff.

Similar to other commercial sites, our site may use standard technologies such as “cookies” and web server logs to collect information about how our site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a site. They are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that site by the same user or to use the information to streamline the user’s transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

We collect the personal information that you provide us, such as when you purchase services online or by telephone, or contact us through our website or by telephone through our Customer Service. We do not sell, rent, share or disclose personal information to third parties without your prior consent, except in the limited circumstances described below and the information will only be used to assist in the fulfillment and support of your order.

We may provide to a third party information that is necessary to fulfill an order you have placed with us, for example; providing a shipping carrier your address and if you pay by a credit or debit card, your card number and sales transaction information are passed on to the card processor and/or issuer (including their service providers such as fraud verification services).

Personal information we collect is stored electronically. When you enter personal information online, that information is encrypted using a security protocol called SSL (Secure Sockets Layer), which encrypts all information prior to transmitting it over the Internet. We also use SSL to allow you to securely view your online account and registration information. We collect, process and maintain payment information, including credit card information, in compliance with the data security rules adopted by credit card companies such as Visa, MasterCard, American Express and Discovery Card.

Although we have taken technical, administrative and physical measures to protect your information from loss, misuse, or alteration by third parties, there is always some risk involved in transmitting information over the Internet. We take strides to protect all our information, but no protection regime is perfect, and information may be lost or stolen in extreme circumstances. You can always contact us in order to correct your personal information in our systems, update any other information that you have provided to us, or to request that promotional materials not be sent to you, by contacting us at info@perinicabinets.com, or by calling us at (617) 599-2349.

Perini Cabinets LLC may change this Privacy Statement at any time by posting revisions to our site. Your use of the site constitutes acceptance of the provisions of this Privacy Statement and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Statement. If you do not agree to the terms of this Privacy Statement or any revised policy, please exit the site immediately.

SHIPPING & RETURNS

If, for any reason, you are not satisfied with your purchase, we will gladly accept your return within 30 days of you receiving your item(s). Please note that certain items are considered custom or special request orders by the manufacturer, and certain products are non-returnable.

Non-returnable items:

Assembled by customers themselves
Modified items (such cut or add)
Out of original packaging
Custom made or special request items
Assembled by us, but missing pieces or broken pieces
Without the original invoice / sales order

Please note, returns after 30 days of receipt will be subject to approval, depending on the elapsed time and condition of returned items.

If you return an item that is offered with free shipping, the original outbound shipping costs will be deducted from your refund. In addition, a restocking fee will be applicable to most items returned. The return shipping will be the responsibility of the customer.

Please follow the directions below to submit a return request.

Submit your return request within 30 days of receiving your order.
Complete the request form with as much detail as possible.
Once your request is submitted, you can expect to receive an email from us within 1-4 business days to confirm the return.
Once the item(s) we received from you are in the expected condition, an email confirmation will be sent to you with your refund, which will go back to the original method of payment.
Please be aware that we charge 20% restock fee for the assembled items (assembled by us) and 5-10% restock fee for unassembled items with the original boxes.

Damaged Products

Our intention is to ensure your item picks or delivers in perfect condition. In the unlikely event that some items of your order are damaged when you picked or delivered, we will make every effort to help you obtain the necessary replacements as quickly as possible at no extra cost to you.

In some cases you may be required to provide photos in order to fulfill your replacement requests. Photos are generally requested to confirm the extent of damages for the manufacturer to determine if replacement parts or a full unit replacement is required.

If a full replacement unit is sent, the original item becomes the property of Perini Cabinets LLC. Occasionally we may pick up the damaged or defective items for inspection. Because of this, all items should be kept in their original packaging until further instructions from Perini Cabinets LLC are given.

Replacement Policy

Submit your replacement request within 10 days of receiving your order by email or phone call.
Complete the request form in detail.
Once the request has been submitted, you can expect to receive an email from us within 1-4 business days.
If you decide not to pursue replacements, your order can still be returned and credit will be issued to your account or your original payment method.

For orders shipped White Glove or Truck Freight:

It is very important that the actual customer who placed the order be present to inspect the item and sign the delivery document.

It is the customer’s responsibility to notate all and any problems with the order at time of delivery. If the issues with the delivery are not properly noted on the shipping document, we may not be able to offer a satisfactory solution.

Follow the below steps to ensure that your order is properly signed for:

Inspect the product while the driver is on site and notate any problems or exceptions with the order on the delivery documents provided. Even if the package appears only slightly damaged, write “Package Damaged” when you sign for delivery. This is VERY important.
Inspect all item pieces before assembling the product and report any problems to Perini Cabinets LLC immediately.

Canceling an item or order

Due to our commitment to process orders quickly, there is a limited period of time in which your order can be canceled. Perini Cabinets LLC is only able to accept cancellation requests via phone and email. Please follow the directions below to submit a cancellation request.

Call us at (617) 599-2349 Monday to Friday from 8am to 5pm CST to submit your cancellation request to one of our Customer Service or
Email to us: email your account manager with subject or title “Cancellation”.
We will send you an email confirming if your cancellation request has been approved or denied within 2 business days.

**All cancellations will be confirmed in writing: if you have not received an email confirmation, your order has not been canceled. Perini Cabinets LLC is unable to cancel an order once it has delivered or been assembled for delivery.

If we are unable to cancel your order as requested, you may return the product under our Standard Return Policy. If your order has successfully been canceled, Perini Cabinets LLC will process the refund back to the original method of payment within 3-5 business days.